Cookie Policy

Cookie Statement for Proximus NXT SpearIT, a brand of Proximus ICT nv/sa


At Proximus ICT nv / sa we want to be open and transparent in the way we use cookies and what this means for you. We respect your concerns about privacy and value the relationship that we have with you. We use cookies to bring you the best experience and to improve the relevance of our communication with you. This page explains what cookies are and how they are used across our websites. It will also tell you how to manage and remove them if you choose to. 

For more information on our data policies, please visit our Privacy Policy. 

What are cookies?

Cookies are small files that are sent from our website to your computer to improve your user experience. It enables the website to remember your actions and preferences over a period. Cookies contain a unique code that enables them to recognise your browser when you visit a website (session cookie) or during future visits (permanent cookie). Some cookies only help to make the link between your activities on our website during your website visit, some can also help customize your browsing experience. 
How do we use cookies?

We use cookies in a number of different ways:

System Cookies (webshop login, cookie setting): The system cookies provide us all the information that is necessary for a good functioning website. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms.  It enables you to make use of the services we provide. Those cookies don’t identify you as an individual. 

Necessary cookies (preferences, statistics/audience): These cookies collect visit statistics for our websites for all Internet users to help us make the sites more user-friendly and provide better-suited content. They help us to know which pages are the most and least popular and see how visitors move around the site.  We use this information to improve our online products and services. Those cookies don’t identify you as an individual. 

All functional cookies (webshop, marketing, advertising): These cookies enable the website to provide enhanced functionality and personalization. Cookies are used here to remember the details of your log-in. we use functional cookies to improve your visit, make site use friendlier and provide you with the most relevant information. This make sure that we always tailor our website to your preferences. The information these cookies collect may include personal data that you have disclosed. 

Please see all the available cookies that Proximus ICT nv / sa might use below:

Cookie name Level Expiration Description
CMSCookieLevel System 1 year Specifies which cookies are allowed by the visitor.
ASP.NET_SessionId System session end Keeps the user session ID for security reasons.
CMSCsrfCookie System session end Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.
CMSPreferredCulture Essential 1 year Stores the visitor's preferred content culture.
CMSMobileRedirected Essential session end Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part.
CMSCurrentTheme Essential 1 day Stores the name of the current visual theme to provide proper design to the dialog windows.
Webauthtoken Essential 3rd party cookie Live ID authentication cookie.
CMSForumPostAnswer Essential 1 month Keeps a list of Question-Answer forum posts in which the user voted for an answer to prevent repeated votes.
CMSVotedPolls Essential 1 year Keeps a list of polls where the user voted to prevent repeated votes.
CMSRatedDocuments Essential 1 year Keeps a list of pages that the user rated to prevent repeated votes.
CMSShowDesktopVersion Essential 1 year Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.
CMSWindowsUser Essential session end Stores information for users who were imported from an Active Directory domain during authentication.
.ASPXFORMSAUTH Essential 6000 seconds Stores the user's encrypted authentication ticket when using forms authentication.
VisitorStatus All cookies 20 years Indicates if the visitor is new or returning. Used for tracking the visitors statistic in Web analytics.
Source All cookies 50 years Stores the channel from which the visitor arrived as part of a campaign (e.g., email, Facebook, Twitter, etc.). Based on the utm_source query string parameter.
Campaign All cookies 50 years Stores the name of the campaign assigned to the visitor.
Content All cookies 50 years Stores the specific content item through which the visitor arrived as part of a campaign. Based on the utm_content query string parameter.
TrackedCampaigns All cookies 20 minutes Stores all the campaigns, which should be tracked within a JavaScript snippet.
UrlReferrer All cookies 1 day Stores the URL referrer from which the user arrives on the website.
CurrentContact All cookies 50 years Stores the GUID of the contact related to the current site visitor. Used to track activities on the website.
CMSAB<ABtestname> All cookies 2 months Used to track conversions for the test and maintain consistent page content for the visitor. Stores the name of the page variant assigned to the visitor, the list of performed conversions and information whether visitor is included in A/B testing specified by an A/B test.
CMSMVT<mvtestname> All cookies 1 month Stores the combination of variants assigned to the visitor by an MVT test. Used to track conversions for the test and maintain consistent page content for the visitor.
CMSShoppingCart All cookies 1 year Stores a GUID reference to the user's shopping cart. Allows the system to recover the shopping cart for unregistered customers, even after it is cleared from the cache (for example after an application restart).
CMSBodyClass All cookies 50 years Body element class to provide accessibility standards.
CMSUserPage All cookies 20 minutes Stores the IDs (DocumentID, NodeID) of the last visited page. Used for logging landing and exit page web analytics and activities.
ChatLoggedInToken All cookies session end Stores the login state for the Chat application (indicates if the user is in the online state).
ChatSupportLoggedInToken All cookies session end Indicates if the user is logged in to the support chat.
<Window name>_<Group ID>_roomID All cookies 4 days Stores bindings between groups of chat web parts and chat rooms (for a specific window or tab).
chat_autoinitchat_displayed_<GUID> All cookies 1 hour Remembers if the Automatically initiated chat web part was shown to the user (prevents multiple chat initiation messages).
chat_kick_roomid_<room ID> All cookies 300 seconds Indicates that the user was kicked from the specified chat room (and is not allowed to return).
StrandsSBS_* All cookies 20 minutes Used by the Strands Recommender solely for its own purposes. The cookies are managed on the Strands side.
CMSStrandsTrackEvent_* All cookies 20 minutes Stores persistent HTTP context after a page is reloaded. Used for tracking of shopping cart events.
__openid_selector_* All cookies 1 year Stores OpenId user identification for authentication purposes.
CMSLandingPageLoaded All cookies 20 minutes Indicates that the landing page has already been visited and the Landing page activity is not logged again for the current visitor. Expires after 20 minutes and the expiration period of the key is renewed every time the website is accessed again.
YouTube All cookies 3rd party cookie The YouTube video web part and widget use corresponding YouTube cookies. Without this cookie YouTube videos will not be displayed.

How to manage cookies?

There are many ways to manage your cookies: manage via your browser settings or via our cookie management tool at Manage your cookie preferences.

Manage via your browser settings: 
Most internet browsers are initially set up to automatically accept cookies. However, you can change these settings. The procedures for changing your settings and cookies differ from browser to browser. 
By clicking on one of the links below you will find how you can change your settings per browser and possibly delete your cookies:

-    Google chrome
-    Internet explorer 
-    Mozilla firefox 
-    Safari 

Manage via our cookie management tool:
You can disable Proximus NXT Spearit cookie by use of our Cookie management tool at Manage your cookie preferences. However please note that opting out from Profile management does not necessarily mean that you will receive less advertising. It just means that the advertising will not be tailored to your interests. We strongly recommend you leave cookies on. 

How to contact us?

If you have any questions, comments or complaints regarding cookies, please contact us via this address mail: