Digital Helpdesk & Support

Make sure everything runs smoothly, including when people get in the pit lane or briefly break down.
Employees like a progressive workplace; as an employer you distinguish yourself with this.

Our teams assist people in their own language. Digitally if possible. Personally if necessary. This way, you avoid overkill and yet ensure greater satisfaction.

Focus on results instead of input. Free up time to help your business move forward. Your race engineers don't have to replace any tires.

We organize your helpdesk. We set up processes. We recruit people and train them. We follow up the personnel planning and give you suggestions for improvements.

We conclude SLAs, so you can manage based on results instead of spending time on practical concerns.

Why you should opt for our helpdesk

Local touch

Add a local touch to all your support activities. More efficiency for everyone. More satisfied customers.

Orchestration

We switch off the engine and make sure all parts perform optimally. Let the drivers do the cornering.

Innovation

We bring together the most innovative solutions on the market. Do you have a cool idea yourself? We'd like to hear it.

A results-oriented approach

How do we get onto the winners podium?

With a tailor-made solution focused on providing a better user experience, more satisfaction and greater productivity. And one which is, moreover, financially efficient and operationally effective.
We follow a results-oriented approach. Professionals don't leave anything to chance.

Personas

How do your people work? In the office? On location? At home? We make creative adaptations. No one size fits all.

Workshops and roadmap

We tune the car to the circuit you'll be driving on. What are your needs? How do we cater to them all in processes? What can we improve?

Informed choice

Decide on the basis of a business case with a clear TCO and cost per user. Obtain a high-level design and help fine-tune it in detail or test a prototype.