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SfB Engineer / SfB End User Engineer

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

The Engineer SfB & SfB End User Engineer will report to the SfB Team Manager. He/she will be part of a team that will implement SfB solutions and give SfB & SfB End User support for our SfB enterprise customers.

Job description:

  • Provide 2nd line maintenance on SfB and SfB end user issues.
  • Execute Work orders and assist operations with regards to SfB and SfB end users.
  • Perform testing in different situations, debug SfB configuration and SfB & SfB end user issues.
  • Implement, operate and maintain SfB @ customer incl End user implementation, training, support.
  • Analyse system reports and alarms; make diagnoses as input for continuous improvement.
  • Participate in projects regarding SfB & SfB End users.


  • SfB client and end user knowledge
  • AudioCodes and Polycom End points knowledge
  • Core Solutions of Microsoft Lync server 2013 & Microsoft Skype for Business.
  • Luware/Verba/A365 knowledge
  • Enterprise Voice and Online Services with Lync Server 2013 & SfB
  • Working knowledge of VoIP protocols such as SIP, MGCP/NCS and H.323
  • Plus is Networking knowledge
  • Plus is Applications & Systems background
  • Good knowledge of Dutch and English (written and oral), French (oral) is a plus


  • Excellent team worker
  • Communicative and assertive
  • Committed to quality
  • Methodical and able to treat several problems autonomously
  • Customer minded
  • Sense of responsibility and self-initiative

Your Working Place

Brussels or Hasselt 

What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Sylviane Wattiez on +32 478 71 55 77.


Proximus SpearIT – 38 Ferdinand Allenstraat – 3290 Diest

Apply now!

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