Home > Careers > Security > Level 1 ServiceDesk operator

Level 1 ServiceDesk operator

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

ASTRID is the operator of the national radio communications, paging and dispatching network designed for emergency and security services in Belgium.

To guarantee the excellence of their services, they are looking for a Level 1 Service Desk Agent.

Job description:

You will catch the technical problems and emergencies, dispatch and coordinate the resolution of this problem.


  • MS Office;
  • General PC knowledge;
  • Knowledge of operating systems;
  • Basic understanding of :
  • Databases (Oracle, Access);
  • Protocols (TCP/IP, FTP);
  • Security, firewalls;
  • MS Windows Server.


  • Bachelor informatics/telecommunication or similar by experience;
  • At least 3 years relevant experience to fulfill first line activities;
  • Dutch and French, notions of English.

Your Working Place


What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Arnaud Llamas Bravo on 0477/90.30.23.


Proximus SpearIT – 38 Ferdinand Allenstraat – 3290 Diest

Apply now!