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System Engineer

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

 

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

Apply Now on Proximus Careers

 

What do we expect from you?

The role

The successful candidate will provide excellent customer service and high-quality technical support. They must be well organised, self-motivated, punctual, and flexible in their approach to work. He or she must also be able to prioritise a variable workload and know when to escalate a problem appropriately. They will be required to communicate effectively with pressurised users at all levels, often whilst under pressure themselves. Whilst demonstrating that they are an excellent team player the candidate will have a solid background working within a busy team.

The position provides exposure to a broad range of IT-related projects and activities. This can either be via remote support or an on-site visit with the customer. As part of the team, you will also have the opportunity to help improve the firm’s systems, procedures and knowledge base by contributing and collaborating.

The department

Our Operations team within Proximus SpearIT Projects & Services includes a Service desk team, customer consultants’ team, field services team, 4 competence centers: datacenter & cloud, network and security, workplace, IOT/ESL. The team leaders, incident manager, service delivery manager and services lead. The team based in Evere is responsible for the provision of IT services and support to internal and external customers. The successful candidate will be required to work closely with the other members of the service desk and competence centers, both on premise and on-site with the customer.

The personality we’re looking for

  • You have a strong desire and focus on continuous improvement and personal development
  • You have a strong sense of ownership
  • You have the ability to find your way in a growing organization
  • You have good communication skills

Required technical skills

  • General IT knowledge
  • Knowledge and understanding of TCP/IP, DNS, DHCP
  • Knowledge of O365, (azure)Active Directory
  • Knowledge of virtualization (Hyper-V, VMware)
  • Knowledge of Backup Systems (Veeam, backup exec…)
  • Knowledge of Windows Server
  • Excellent troubleshooting skills

These extra skills are a plus

  • Experience in an ITIL based IT service management environment
  • Experience in knowledge and configuration management
  • Knowledge of Teams
  • Intune knowledge
  • PowerShell

Languages:

  • Dutch
  • Netherlands
  • English

What do we offer?

At Proximus SpearIT, you can take your career in many directions.

You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Roel Kox at 0499 98 14 84.

Proximus ICT nv / sa –  Carlistraat / Rue Carli 2, 1140 Evere.

 

Apply Now on Proximus Careers

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