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Support System Engineer for Windows and Office

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

Job description:

In our Agile organisation, you will be working in the “Core Devices Engineering & Support” squad within the tribe “Infrastructure & Collaboration Services”.
This squad is responsible for:

  • Workstation & VDI (HVD) engineering and support:
    • Operating System WIN 7 & WIN 10
    • Office suite
    • Collaborative tools (mail, skype, teams)
    • Productivity tools
  • Projects related to the evolution of the operating system and common tools

The job mainly consists of the following elements:

  • Ensure 2nd and 3rd level support (advanced, in-depth troubleshooting) of the workstations (physical and VDI)  and related products (Office suite, Collaborative tools, Skype, Teams, OneDrive, …) managed in the squad
  • Assure the security and the conformity of the workstations (patching, anti-virus, dlp, …)
  • Propose and document solutions to improve diagnostics and fix issues,
  • Assist in increasing resolution rate by 1st level support (knowledge base improvement)

Skills :         

  • Bachelor/Master or equivalent by experience
  • Team player
  • Customer-orientation
  • Quick self-starter, pro-active attitude
  • Good communication with our customers, our colleagues in Belgium and in France
  • Influencing skills
  • Good analytical and synthesis skills
  • Autonomy, commitment and perseverance
  • Ability to work in a multi-cultural environment
  • Proven experience with Windows Operating System (WIN 7 and WIN 10), Office suite (Outlook and Skype included), Office 365, network and security components
  • Proven experience with support of those technologies in wide scale companies and infrastructure.
  • Proven experience in scripting (powershell, …)
  • Basic Networking knowledge (Proxy, routing, local firewalls, firewalls) Knowledge of SCCM Knowledge of Powershell scripting

What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Anis Ajari on 0488 29 59 91.


Proximus SpearIT nv / sa - Carlistraat / Rue Carli 4, 1140 Evere, BE

Apply now!