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Service & Solution Architect

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

Within the Enterprise Business division, Enterprise Services' mission is to provide ICT, Telco and Outsource services to key customers in the Enterprise market. Our missions cover The Strategy and Design of Services, sales support, support for the solution departments as well as the transition and transformation to operational follow-up.
As part of support for the solutions departments, Proximus is looking for profiles that will provide the role of Solution Architect, which is called "SA".

In collaboration with clients, internal departments and business departments, the roles of Solution Architect are:

  • You support our clients to achieve their digital transformation ambitions with Account Managers; You are responsible for mapping needs to ensure the long-term goals of these clients;
  • You are responsible for the complete identification of the long-term needs and objectives of these clients and their translation into an integrated approach based on the building blocks provided to you by the Proximus portfolio and/or its partners. If necessary, you go even further and, with the help of product managers, you take care of the development of new innovative products and services to meet the needs of your customers;
  • You are only satisfied when the customer is very satisfied;
  • You take into account the technical, financial and service aspects of the solution;
  • You clearly and unequivocally describe the target solution in a document;
  • You link to the customer's business processes and translate the solution offered into a service for different users. You define a Business Catalogue that allows the environment to evolve in a flexible way;
  • You support product managers by providing information on the needs of our customers in order to try to anticipate with them the changing market conditions;
  • You respond to offers, RFP and RFQ qualitatively and within the imposed time limits;
  • You play a coordinating and leadership role in responding to complex projects;
  • You play as a team in a cross-departmental approach.
  • You report to Team Leader Service Architecture

Job requirements

  • You have experience with ITILv3, ITIL4 and SIAM, eventually PMI / Prince2 and TOGAF. A certification is a plus;
  • You take ownership, you are customer oriented, quality oriented, you work according to the plan, flexible, solution oriented and eager to learn;
  • You're analytical;
  • You show leadership;
  • You are comfortable with holistic and conceptual approaches;
  • You have experience in building business case and financial model;
  • You are creative and love innovation;
  • You are able to work in complex environments with partners;
  • You have very good negotiating skills;
  • Focused and persevering and you manage your stress;
  • You are experienced in the management of different stakeholders;
  • You have a certain ease in writing that allows you to translate complex subjects into understandable documents as well as a good mastery and presentation strategy;
  • You are assertive and communicative;
  • You are a team player;
  • You can work in a complex organization.

 

What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Mohamed Debdabi on 0476 69 56 57.

 

Proximus SpearIT – 38 Ferdinand Allenstraat – 3290 Diest

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