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Process Designer

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

  • Your role consists of defining and implementing the customer-specific processes for delivering the services to customers and fitting these into the Proximus processes;
  • To this end, you are in direct contact with external customers.

REQUIREMENTS

  • You have a bachelor or master degree and/or at least 5 years of experience in Process design activities;
  • Experience with ITILv3, ITIL4 processes. Certification in intermediate or expert level is a plus;
  • Process modelling skills like BPMN;
  • Knowledge of an ITSM tool such as Service Now is a plus;
  • You take responsibility, you are customer-oriented, quality-oriented, work according to plan, flexible, solution-oriented and eager to learn;
  • You are used to working with external customers with a commercial attitude;
  • You are used to working with partners in complex environments;
  • You are assertive and communicative;
  • You are a team player;
  • Trilingualism is a must: Dutch, French and English.

WHAT MAKES THE JOB ATTRACTIVE

Contact with different teams and customers, working on different processes and tools

What do we offer?

as a fast-growing tech company, we indulge in cutting-edge technologies and we invest in durable and interesting careers where we map your professional growth on the opportunities within Be-Mobile.

You’ll feel at home if you share values like integrity and open feedback.
Our young, trustworthy and passionate teamplayers are curious to get to know you! Are you as well?

We provide a very interesting total remuneration package, flexible working hours and healthy team initiatives, which we will explain during the selection process.

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Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Mohamed Debdabi on 0476 69 56 57.

 

Proximus SpearIT nv / sa - Carlistraat / Rue Carli 4, 1140 Evere, BE

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