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Business Continuity Management Specialist

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

  • Interface between the NMS III organisation and the Customer for the business continuity/service continuity aspects

  • Responsible of the BCP escalation inside the NMS III organisation for crisis management

  • Develop, maintain and improve the business continuity/service continuity policies

  • Develop the different BCP/DRP scenarios

  • Ensure that the Recovery Time Objectives (RTO) are respected and propose service improvement if it is not the case.

  • Risk management: Ensuring that risks identified and pertaining to the business/service continuity processes are addressed.

  • Develop adequate business continuity/service continuity documentation

  • Planning and leading BCP/DRP tests and ensure correct review of processes and documentation if needed after the tests

  • Audit of Business continuity/service continuity processes

  • Ensure compliance of the business/service continuity management are compliant with EC's corporate BCP policies

  • Train regularly the NMS III organisation and the customers to these Business continuity/service continuity processes

  • Collaborate in the BCP exercises organised by the European Commission

  • Analyse impact of other processes or other ITIL V3 phases on the BCP

  • Communication management/escalation management

  • Develop, Manage and monitor annual workplan in the domain of business continuity/service continuity management.

Job requirements

  • Education : BAC + 5 or more is an asset

  • Have at least 5 years of experience in the security services area

  • Have at least 3 years of experience in the domain of information security management

  • Preferably ISO 27XXX certified

  • Preferably ISO 223XX certified

  • Working knowledge, written and spoken, of English required. French desirable


  • Very good technical knowledge and experience of at least 3 years in business/service continuity management for security domains (Firewalls, proxies and reverse proxies, loadblancer, Remote access)

  • Solid documentation skills

  • Strong organisational and analytical skills

  • Strong interpersonal skills

  • Strong communication skills

  • Good knowledge of security policies and their application

  • Experience in audit on the development and deployment of Information management Information systems (ISMS)

  • Knowledge of regulatory/compliance requirements

Customer information 

You will be part of the NTX Consortium Team in charge of operating the European Commission’s Network Managed Services under the NMSIII framework contract.

The NMS III Infrastructure consists of:

Network Infrastructure

  • The LAN in the Commission’s buildings (approximately 80 buildings spread over Brussels, Luxembourg)
  • The connections between these buildings as WAN (MPLS technology)
  • Wifi Hotspots spread over the Commission's buildings
  • Data Centre network services

Network Security and Network Application Infrastructure

  • The security perimeter consists in a multi-layer infrastructure of firewalls of different vendors.
  • The incoming and outgoing accesses with the external world pass through dedicated appliances working as proxies and reverse proxies.
  • DNS infrastructure and authentication servers are part of our domain of competences.

Telephony and Videoconferencing Infrastructure

  • Only Non-end-user devices and specific end-user devices and interact to the classic telephony service
  • Large video studio, video conferencing room and personal video systems

Network Intervention Services:

  • On-site intervention services including the technical room management
  • Storehouse and spare services

Compliancy Infrastructure:

  • Definition and maintenance of processes including the associated tooling, metrics and KPIs
  • Reporting of metrics and KPIs

Supporting Infrastructure:

  • Definition and maintenance of underlying infrastructures including the filesystems and the central computer platforms
  • Maintaining and develop automation tooling to ease use and increase reliability of the service

Test and lab Infrzastructure:

  • Assist in defining test programs for design projects
  • Assist in automating test programs as regression testing and fault testing and allow for faster validation of design changes

A team of 60 people is working permanently on-site (Luxembourg and Brussel).

What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Mohamed Debdabi on 0476 69 56 57.


Proximus SpearIT – 38 Ferdinand Allenstraat – 3290 Diest

Apply now!