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IT Team Leader

At Proximus SpearIT, we do everything to enable companies to work smarter, safer and faster. Customers come to us for our wide and extensive offering of IT services. Due to our strong growth, we are always looking for new employees.

Proximus SpearIT strengths:

  • Infrastructure projects and integrations, on-site and in the cloud;
  • Services related to networks, security, Skype for Business, storage, network and server maintenance, monitoring, service desk, and on-site support;
  • Support by IT specialists, project managers and interim managers;
  • Sale of servers, network equipment, smartphones, tablets, PCs and accessories.

What do we expect from you?

  • As Engineering Manager, you are the lead of the Engineering team. The team is responsible to
  • Designs solutions in assessments, also for product evolution (market analysis driven).
  • Implement solutions for complex projects by taking the lead technically.
  • Documents and delivers Handover to Maintenance (HoM) documentation.
  • Supports the service and operations team for complex (and 3 level) Incidents.
  • Provides training sessions to Operations for new technologies.
  • Provides technical expertise to PmH
  • You, and your team, work closely with project requestors (like innovation), project management, internal users, external parties and the technology team. Engineering takes a leading role in defining solutions where the centre of gravity lies within PmH and make sure that needs are well expressed and understood in order to propose the most impactful & beneficial solutions within PmH means (time/budget). You seek always for future-proof solutions that fit into the PmH environment and consider ease of operations and support. You contribute to projects where the centre of gravity lies @PXS liaising in the same collaborative fashion with PXS colleagues from Content, PSI, ETR, TEC, Project Management and other impacted/impactful teams. 
  • You act as a manager a coach and a role model for the team.

Responsibilities

  • Manage the engineering team, following PMH best practices and Proximus leadership models
    Develop the staff, interact with other team leaders and lead by example
  • Coach team members and develop the required skills to keep up to date with the fast pace of technological change. You foster the growth and development of the team and team’s skill & know-how
  • Key contributor to our Technical goals including KPIS like channel up time
    Key contributor to the technology roadmap
  • Manage team capacity, review when needed with Project managers and TBI management
  • You and your team interact with PMH teams but also Proximus teams (Technical, product, content, etc.)
  • Is the ultimate on site responsible for all applications to enable an optimal use of resources and servers so as to enable PMH to operate at extremely competitive environment.  
  • Responsible for Infrastructure design and implementation following industry best practices and subject to availability (high available when necessary)
  • Is a key advisor the PMH Technical strategy and by inference in building the capabilities of PMH
  • Ensure all equipment is properly in service, following maintenance best practices, is in optimal condition, resilient/redundant and can be relied upon.
  • Interacts with suppliers, is key in the definition of scope, actively participates in negotiations with suppliers so as to ensure resources are wisely spent.
  • Responsible for Application system design and implementation following industry best practices
  • Analyse and recommend tools and best practices 

What do we offer?

At Proximus SpearIT, you can take your career in many directions. You will be among the first to explore new technologies and can constantly update your skills in our ICT Academy. Our working culture is that of an SME: we say it like it is and never shy away from a challenge.

Since we form part of the Proximus Group, you also benefit from the advantages and security of a large company. You can expect an attractive salary and an extensive package of fringe benefits.

Eager to take the plunge?

Don’t hesitate: quickly send us your motivation letter and CV using the button below.

If you have any questions about the job, feel free to call Bas Geysens on +32 475 72 92 17.

 

Proximus SpearIT nv / sa - Carlistraat / Rue Carli 4, 1140 Evere, BE

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